This is a question that I think has probably been answered by people much smarter than me. However, I’m working through the question in the context of a report I’ve just written about designing instruction for a multi-generational workforce.
What triggered this is a post by Phil Sueper who writes about making simulations more collaborative and demanding. He suggests letting learners respond to situations on their own rather than giving them pre-made responses to choose from. Evaluation, he says, could be by a coach/mentor/manager (some time later) based on the learners ‘on-the-spot’ response (text, video, etc.) vs. (presumably) online pre-made feedback provided during and after the simulation based on decisions made by the learner.
I think he is trying to illustrate the constructivist view of learning vs. the behaviorist and cognitive theories of learning, both of which lead to a focus on the design of content and both of which are how many IDs view learning. However, there’s something missing here – something that takes things beyond presentation of content.
The missing link is that learning is embedded in social experiences. I think social media tools are the better choice here for supporting the learner. Networks and connections are needed. Why create a stand alone simulation at all? How about creating some structure using a distributed learning model?
Learning-by-doing is best when it is on-demand, in a ‘real-world’ context. The role then for the ID is to provide access to immersive environments (which may include simulations, ILT, virtual classrooms, etc.) powered by the tools that foster social experience. This way, you also solve the problem of the added time hog for the coach/mentor/manager who presumably is already providing “real world” feedback.
However, this doesn’t solve what I think is the underlying issue here – how to evaluate effectiveness. It’s easier to measure responses to pre-made simulations even if made subjectively by a coach/mentor/manager after the fact.
Do you need to measure and if so why and how? I think the measure of effectiveness of the holistic experience is through the eyes of the learner. But what does that look like in a bean-counting workplace? Self-assessment? Co-assessment between learner and coach/mentor manager? On-the-job performance? Richness of social interactions? Usage of the distributed network? It’s ongoing. Presentation of content has a beginning and an end.


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Hi Janet,
I did my Master’s thesis on “Evaluating the Effectiveness of Non-formal Learning (NFL) on Knowledge Workers.” The research is based upon practices and processes I use in my job as a learning & development professional.
I’d be happy to discuss the theory and practical application of my approach, and the methodology I use with you (e-mail address supplied).
Best regards,
Michael Hanley
Hi Michael-
I’d love to talk. I’ll drop you an email…sounds like just the type of information I’m looking for.
Best-
Janet
Evaluation of a course, module, or learning experience doesn’t strike me as being quite the same as an assessment or measure.
Think of the following terms:
Objective
Aim
Goal
Each of these terms have the same purpose. To define a specific learning target and possibly a predefined degree of proficiency. The only real difference in either of these terms is from whom shall we base perspective? The instructor? The learner? Some established mutual understanding of a team?
The French may say, “The uncooperative book, she fell from my hand.”
While the English might say, “I became clumsy and dropped my book.”
One culture places the emphasis on the world at large and how it interacts with humans, while the other places it on the individual human, and how he interacts with the world.
The bottom line of both sentences is the same. The book is no longer under the subject’s control.
Learning Theories often have us arguing in circles about how to word the same universal questions answers……
For a good assessment, perspectives such as these are not so important. We simply need to know if the learning target has been met, and to what degree of proficiency. In the case of assessment, it is critical to have a goal, aim, or objective as well as some standard or rubric from which to judge or measure results. From an assessment point of view, does it really matter which ‘perspective language’ is used? We just want to know if the learner can do, and how well he can do.
In the case of assessments, there indeed must be some pool or pre-conceived set of ideals, standards, and skill or knowledge sets to work from. Even in a very ‘free thinking’ user created simulation such as Second Life, there are quests for the learner to choose from (or be assigned). “Rez a 10×10 cube, texture it, color it.” “Discover some of the many methods to create or obtain clothing for the avitar and wear them.” “Join or create an interest group.”
Evaluation is a whole different animal. This is when the different perspectives are open for debate. Evaluations examine over all learner experience from a variety of ‘perspectives’. To me, evaluation should be a far more ‘qualitative’ process when at all possible, and is usually more about developing learning experiences that people ‘like’ and will ‘choose over the competition if given a choice’ than it is about sheer effectiveness and accuracy.
Kirkpatrick offers a very good model to start with (Reactions, Learning, Transfer, Results).
From there, expand the model according to evaluation needs.
This basic evaluation model stresses the importance of the ‘old fashioned ideas of learning targets and clear assessment standards’; but, it also opens the doors to examine ‘perspectives’ and ‘hidden curriculum’ possibilities.
Is there room for more research on ‘evaluation’ models? Absolutely! A good deal of evaluation is usually done ‘after the fact’. Perhaps experiments in rapid prototype designs will show there are interesting ways to evaluate in real time, without causing designers to loose sight of those important measureable ‘objectives, aims, or goals’.
Thanks for your comments Brian.
I don’t view learning theories as simply a difference in how we word something. Theories are very, very different and inform what we do. I think it definitely matters. It’s not a perspective. It’s not a mix and match thing. You’re a behaviorist, cognitivist, constructivist, exploring emerging theories, etc. Relativity or quantum physics? I don’t think scientist says “it doesn’t matter, it just matters that we do XYZ.” How we do XYZ will be much different based on what theory we believe in.
How you design is based on how you view learning. I’m trying to explore how we view and measure learning in the 21st century. I think there is a tendency to go blah, blah, blah constructivism – I can’t hear you – I don’t have time for that academic stuff. I think we need to take the time to understand how WE view learning because it’ll make a difference for the learner and how we go forward beyond traditional measurement.
I fully agree with you that evaluation is important. How ‘WE” view learning.
I do not agree that theories are not a mix and match thing to a large degree…and that WE always fit in one or the other. Even the most astute of educational institutions have evidence of mixed learning theory approaches, wording, and practices. I.E. Portions of a state’s benchmarks developed by one group of people, from a different ‘era’ might use behavioral terms such as ‘behavioral objective’, while another section, amended some time later by different people picks up on more cognitive terms like ‘aim’.
Behaviorism – Observes the learner from an external point of view. The subject could not do this before. We gave him a solution and trained him to complete a task. Now he can do it. Success!
Cognitive Theories – Attempt to observe learning through a system of consistent ‘models’, and accumulative data on how the individual brain works. The subject could not do this task before at age 6 after a specific activity in environment A. Upon being moved to environment B, using the same activity, the subject was instantly able to complete the task. Other things effect learning besides repetition and reinforcers, so we need to consider them very closely. Success!
Constructivist Theories – Combine the former two, and draw into the equation models for more complex observations involving groups, collaboration, clustering, informal learning environment and methods, and the list goes on.
All three are looking at learning from different perspectives, and asking the questions that are not accounted for in the other existing theories.
Mixing and matching is imperative.
Even so, one can still see familiar processes in all of the theories. They just get new names, and different ‘points of observation’. Chaining and Training by a few select individuals vs. Scaffolding like models through the observations of many…including the learner himself.
Quantum and Relativity theories of physics do debate, but without both perspectives from which to view the same phenomenon, many of our latest world technologies would be grounded. In fact, there is much activity searching for the missing link that welds the two together (The Theory of Everything).
Evaluation of learning and curriculum, as I understand it, still is not really the same thing as learning assessment.
The process becomes more QUALITATIVE in the sense of expression here. We transcend through the various combinations of procedural, descriptive, conceptual, and critical forms of evaluation to arrive at ‘active theorist’ solutions which are often unique to direct stakeholder preferences. It’s very hard to put ‘numerical measurements’ on values, emotions, and schools of thought. What flies in Harlem, NY, just might bomb in Redmond, WA, and vice verse. Yes, we can create statistics and study the trends, but the scale and conclusions will always change depending on the nature of the evaluation.
The key is in having some idea of the specifics one wishes to examine in an evaluation.
Once this is determined, go mine the data and study it.
One thing technology offers us today, is the ability to meld the gathering of evaluation data in with those more directly related to daily learning objectives/aims/goals. It is not as expensive and time consuming to collect views on learning from more sets of stakeholders for ongoing or later study, WHILE they are learning, as opposed to older methods of ‘after the fact’ evaluation.
Other ideas are more validity tests for evaluation data that comes in the form of ‘objective’ style surveys. I.E. How different are the results of a single survey filled out by a group of individuals who collaborate and vote on each answer, as opposed to that same survey filled out by individuals in private cubes with a curtain drawn? What can we learn by comparing the two? Do any obvious patterns emerge? What do learners say in an essay about a learning activity, as compared to a questioneer about the same experience? What happens if we ‘interview’ learners, take an essay, and do a questioneer; then, compare the three? Are they consistent across all three formats for communication?
Very interesting stuff to think about as usual. Thanks for sharing it all in your blog.
Thanks for your response. I wish I had time today to respond. In part, I lack the time to read the comments with any rigor and I’m preparing for a conference next week. I will digest this over the next several days…something better to do over several hours of travel vs. glancing through magazines or playing on the Nintendo DS. Just letting you know that although I try to answer all comments promptly, this one is particularly difficult because it involves my beliefs. As always, thanks for your thorough scrutiny.
Thanks Janet,
I wish the best in your activities and goals. Sorry if I get wordy at times. I enjoy blogging, and your topics and mediating threads are quite thought provoking.
No rush…life is busy
On learning theories, I’d like to clarify that I did not mean all of the theories are the same, just with different wording. What I did mean to imply, is they OFTEN do send us debating in circles over how to word the same sets of observations, as they also aruge over who should be making the observation.
The main thing I wanted to point out is the strong difference between ‘evaluations’ and ‘assessments’.
In an evaluation, everything matters. We look at everything from theory, to cultural beliefs, to how full a child’s belly is at school.
In a good learning assessment, none of that counts. How the learner learns, what his background is, etc…is a mute point. Does he know it? Can he do it through this particular assessment instrument? How well?
I do agree that there are alot of ‘bad’ assessments out there. I also agree that more thought should be put behind assessment instruments and styles. They do not always measure the right things at the right times.
Evaluations help us learn to make better (or more appropriate) courses and assessments.
Brian
Thanks Brian. Good to think about these important differences in the terms we use and how we use them AND apply them.