We use a lot of collaboration technologies at Brandon Hall Research. We’ve built Web services-type software to manage our Excellence in Learning Awards, to update our research KnowledgeBases, to manage inquiries, and to track our time on various projects.
In addition, many of our working documents are online as Google Docs. We love the fact that a Google Doc is the unique, up-to-date version of that information and that multiple collaborators and viewers can access the information at the same time. No more e-mailing documents back and forth, which is so very “1990s.”
Cloud computing is so hip. All we need in 2008 is an on-ramp to the Web to access our applications and documents, right?
Wrong. We also need the clouds to work.
Here I am trying to wrap up formal mid-year staff evaluations, and I can’t access my Google Docs.
Google continues to report a server 502 error and asks that I try again in 30 seconds. It’s been 10 minutes, and this cloud is still broken.
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Apparently, I wasn’t alone in experiencing this:
http://www.theregister.co.uk/2008/07/08/docs_and_spreadsheets_goes_down/