2020 Presenters (Click the photo to see their bio)



Due to the pandemic, we have postponed the live event, originally scheduled for late January 2021. Instead, beginning in February, we will host a series of 6 virtual interactive sessions focusing on the future of human capital management, which will feature pre-selected award-winning members from this year’s Excellence Awards. 2020 award winners will also be featured in a blog showcase over the next several weeks and will be honored during the award ceremony at the live HCM Excellence Conference when it returns in February 2022.  We look forward to seeing you in person at HCM Excellence Conference 2022!

2020 Keynote Speaker

Jenny Dearborn

The Role of HR in the Future of Work

Within the disruption of the Future of Work, what is the future of People Operations (aka Human Resources)?  How will the most current innovations disrupt People Ops skills, jobs, workflow and organizational design?  Learn how People Operations leaders can predict innovation and change before it surprises them and get their teams ready to thrive in the future.


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Sorted by Last Name:

Brandon Hall Group




Mike Cooke

CEO & Principal HCM Analyst

Clifford Stevenson

Principal Workforce Management Analyst

Rachel Cooke

COO & Principal HCM Analyst

David Wentworth

Principal Learning Analyst

Daria Friedman

Principal Talent Acquisition Analyst

Claude Werder

VP/Research Operations &

Principal HCM Analyst

Michael Rochelle

CSO & Principal HCM Analyst

Gayle Beebe

Director of Leadership Development


Claus Breede

Global Vice President Learning2GO

SAP Sales Learning

Wendy Cox

Senior Vice President

Bank of America

Wende Fry

Senior Vice President, Learning Executive

Bank of America

Markus Hammer

Senior Manager of Global Operations

McKinsey & Company

Olav Boersma

Head of the Commercial Academy

Royal Dutch Shell

Melissa Brooks

Lead Associate, People Strategy & Operations

Booz Allen Hamilton

Jodi Detjen

Co-Founder and Managing Partner

Orange Grove Consulting

Gianni Giacomelli

Chief Innovation Leader


Karen Humphries

Senior Vice President

Bank of America

Eric Bokelberg

Global HR Innovation Leader, IBM Talent & Transformation Center of Competency

Carolina Cardoso

Global Inclusion and Diversity - Client Market Lead, Accenture

Nicole DiStefano

Global Learning & Development Leader


Lori Goodian

AVP, Enterprise Learning & Development


Jonathan Jackson

Director of CARE Research Center

Massachusetts General Hospital

Matthew Braden

Leadership Development


Nicole Coletta

Talent, Associate Director


Katie Feldkamp

Diversity & Inclusion Leader


Karen Greenfield

Global Director of SAP’s Learning2Go

SAP Sales Learning

Kirsten Jackson



Coco Lu

Global Talent Director, Corporate Functions


Tanya Moore

Partner, Talent & Transformation

IBM Services

Barry Rogers

Senior Fellow

London School of Economics

Pietro Mazzoleni

People Data and AI Platform Lead

IBM HR Organization

Sonia Ng

Director, Leadership & Business Solutions

Hewlett Packard Enterprise

Jan Seger

Global Director


Kari Merkel

Senior Associate, People Services

Booz Allen Hamilton

Sue Quackenbush

Chief Human Resources Officer


Matt Smith

Partner and Chief Learning Officer

McKinsey & Company

Scott Miller

SVP, Service Delivery Manager

Bank of America

Candace Renfrow

Head of Global Key Talent Programs

Merck & Co.

Ebru Aydin Sungu

Head of Human Resources

Hugo Boss Izmir

Lou Tedrick

Vice President, Global L&D


Mike Wukitsch

Chief Human Resources Officer

Lee Health Systems

2021 Early Conference Sponsors

Please submit sponsorship inquiries for our conference to excellenceconference@brandonhall.com





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Melissa Benavides







About Brandon Hall Group

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Brandon Hall Group is a research and analyst firm, with more than 10,000 clients globally and 25 years of delivering research-based solutions that empower excellence in organizations around the world through our research and tools each and every day. Our vision is to inspire a better workplace experience. Our mission is to empower excellence in organizations around the world through our research and tools each and every day.

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